Refund policy

Return and Exchange Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags and labels, and in its original packaging. You’ll also need the receipt or proof of purchase. 

We do not accept returns for unwanted items after the 14 day period mentioned above. If you try to make a return, we may have to send it back to your default delivery address and ask you to cover the shipping costs.

To start a return for an exchange, you can contact us at info@lafaps.com within 14 days of receiving the product. Please include your order number in the subject of the email. Customers will need to pay for the shipping fee of the returned item. 

We will notify you once we’ve received and inspected your return, and let you know if the return was approved or not. If your return is approved, customers will need to pay for the shipping fee of the returned item. Instructions on how and where to send your package will be provided and a store credit will then be issued to you to use for the exchange. Items sent back to us without first requesting a return will not be accepted.

Exchanges cannot be guaranteed if the return package is not mailed within 15 days of your original delivery. 

You can always contact us for any return question at info@lafaps.com.

Damages and issues
Please inspect your order upon recept and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns or offer exchanges on sale items, worn items, pop-up shop sales, jewelry or gift cards. All sales are final and non-refundable. Items denoted as SALE are not eligible for return. Please get in touch if you have questions or concerns about your specific item.